Shipping Policy
HOW MUCH DOES SHIPPING COST?
Shipping costs may vary by item.
PROCESSING TIME
As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.
Estimated Delivery Time
We will send tracking information to the email used during the purchase once the order is processed. It may take approximately 4-5 days for delivery.
(Shipping carriers are experiencing delays due to the COVID-19 pandemic)
If your order hasn’t arrived in the estimated delivery times, please contact our support team at (support@overcomerwellnesshub.com)
If your order hasn't arrived within 60 days of the date of the original purchase, contact our support team for a full refund on your purchase.
(This policy excludes errors customers make when providing shipping details on their order(s) or missed parcel deliveries).
RETURNS AND REFUND GUARANTEE
For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item ASAP.
All returns must be in their original packaging and condition and made within 15 days of delivery.
RETURNS AND EXCHANGE POLICY
For non-defective items and items that are received in 100% condition, we charge a 30% restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned, we will process your refund minus the 30% Restocking Fee.
All returns must be in their original packaging and condition and made within 15 days of delivery.
(Overcomer Wellness Hub) has the right to refuse returns that pass the 15-day allowed time after delivery.
For additional help please contact us at: ✆ (678-818-7750) Mon-Fri 9 am-5 pm ET and/or Email Us at (support@overcomerwellhub.com)